Refund & Cancellation Policy

Digital access

When you buy a plan (Starter ₹149, Pro ₹199, or Pro Plus ₹249), you get immediate 30-day access to the included material. Because access is granted instantly, plans are generally non-refundable once the content has been opened or used.

When we do refund

We will issue a full refund in these cases:

• You were charged twice for the same plan (duplicate payment).
• Money was deducted but access was not granted due to a technical error on our side.
• You were charged in error and have not yet accessed any paid content — request a refund within 48 hours of payment.

How to request a refund

Message us on WhatsApp at +91 96662 32340 or email kavixomedia@gmail.com with your registered email or phone number and the payment reference. Approved refunds are processed back to your original payment method through Razorpay, usually within 5–7 business days.

Cancellation

KAVIXO plans are one-time purchases for a fixed 30-day window — they do not auto-renew, so there is no subscription to cancel. When your 30 days end, access simply stops unless you buy again.

Contact

For any billing question, reach us on WhatsApp at +91 96662 32340 or email kavixomedia@gmail.com. We aim to reply within 1–2 business days.